Ajay Kaul talks about The Role Of Social Media In Customer Journey | HT Brand Leadership Series

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Brand Masters

The role of social media in customer journey

  • Ajay Kaul
  • 2nd Nov

One of the most effective ways to keep consumers engaged is through the use of social media. Ajay Kaul, Chief Digital Officer of Mahindra Holidays & Resorts, tells us how brands should leverage this platform to feel the pulse of the audience.

HT Brand Masters features CMOs, brand leaders, and marketing experts talking about topics that are setting the industry abuzz.

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